1. Home
  2. Help
  3. Frequently Asked Questions

Frequently Asked Questions

Q. Can I change the upholstery scheme?

A. Yes, any of the other standard schemes can be specified for an additional cost. Please note that the full make-up may not transfer depending on your choice. Please ask your dealer for further details.

Q. Are the fixed bed dressings included with our caravan?

A. These are not included with the purchase of your caravan, but they can be bought separately from Belfield Furnishings Group. Please call 0115 907 1700 for more information.

Q. What is included in the Mass in Running Order (MRO)?

A. The MRO is the weight of the caravan as it leaves our factory (inclusive of 6kg electric mains cable and 1kg steady winder plus an 8kg gas bottle allowance). Note: The MRO is calculated with the water tanks empty, any water in the tanks during travel must be accounted for in the user payload. It is also advisable to empty such tanks prior to transit.

Q. What insulation grade are Lunar Automotive Caravans rated to?

A. After comprehensive testing in a cold chamber facility, Lunar have been awarded Grade 3 classification. Please ask for further details.

Q. Can I upgrade my weight plate?

A. Some of the caravans can benefit from an increase on the weight plate, so a higher payload can be enjoyed. This differs from model to model so please ask for further details.

Q. Can I take my caravan to any Lunar dealer for servicing or warranty work?

A. 2017, 2018 & 2019 caravans can only have warranty work done by the dealer you bought your caravan from.

Any Lunar Automotive dealer is authorised to carry out servicing or warranty work, as can any member of the Approved workshop scheme. This is at their discretion so we would recommend you contact your preferred choice to ascertain if they will offer this service.